Privacy Policy

Effective Date: 2024-10-01

Welcome to XandaPay! Your privacy is important to us. This Privacy Policy explains how XandaPay collects, uses, discloses, and safeguards your information when you use our SaaS platform, XandaPay, including any associated mobile applications, websites, or other digital services provided by XandaPay. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We collect and process personal information provided directly by our customers, typically companies that use our platform for payroll, HR, POS, and related services. The types of information we collect depend on how our customers use our services but may include:

• Employee Information: Name, email address, employment details, work hours, payroll records, and related HR information.
• Company Information: Name, business contact details, and other administrative information required to manage the company’s account on our platform.
• Platform Activity: Usage patterns, logs, and other operational details to enhance the functionality, performance, and security of the platform.

2. How We Use Your Information

XandaPay uses the collected information solely to provide, operate, and improve our services:

• Transactional Communications: We send essential notifications such as payslips, punch alerts, and subscription invoices. These are not marketing communications and are required for platform functionality.
• Platform Updates: Certain alerts may be generated based on platform usage, including changes in customer management, HR updates, and other activity-based communications.
• Service Improvement: We may analyze usage data to improve our services, resolve technical issues, and enhance security.
• Compliance: We use information to comply with applicable laws and regulatory requirements.

3. Sharing Your Information

XandaPay does not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with trusted service providers to support our operations, such as email notification delivery (e.g., Mailgun). These providers are contractually obligated to protect your information.
• Legal Compliance and Protection: We may disclose information as required by law, regulation, or in response to a legal request to protect the rights and safety of XandaPay, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce our agreements. When no longer needed, we securely delete or anonymize your information.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Access: Request a copy of your information.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of personal information where legally permissible.
• Objection: Object to certain processing activities.

To exercise these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

XandaPay may update this Privacy Policy periodically. We will notify customers of significant changes via email or within the platform. Your continued use of XandaPay constitutes acceptance of any updated terms.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at using our contact details in the footer of this page and our main site.:

Thank you for trusting XandaPay. We are committed to protecting your privacy and providing a secure, reliable service.